Safety & Service
Safety is always our standard
For over 55 years, Pro-gard has continued to engineer, design, and manufacture trusted products for prisoner transport and protective products for law enforcement. Always having an eye on advancement, Pro-gard engrains its team in understanding the needs of those who put themselves at risk every day to make all of our lives safer. We are committed to not only developing strong, reliable, and secure products, we also are providing thought leadership, design concepts, and industry-related solutions.
Concepts start out as conversations. They start out with the simple question, “What does law enforcement need to have peace of mind and comfort because they are protected?” We are in constant contact with our sales reps, distributors, fleet managers, and those on the blue line in order to best understand the ever-evolving global challenges law enforcement faces when in the field and how we can best address these challenges with our products.
While gun racks, partitions, and push bumpers may not seem innovative, they are absolutely critical in keeping LEOs safe and ensuring they have the highest level of protection while at work. We believe that we are a partner in ensuring that every officer has a mobile office that is equipped with all of the tools necessary to come home safe from work. Every time. This is our purpose and our promise.
Commitment to Service
Pro-gard has a customer-first commitment to all that we do. The Pro-gard promise continues to drive our approach to serving our customers. We strive to be easy to work with, accessible to answer questions, and engaged in conversations that deliver exceptional service and solutions. Relationships matter most to us and we know that the one-to-one experience we have with our customers is the driving force behind our success.
When we engineer and produce our products, we look to input from our customers. Our distributors are the lifeblood to our success. We ask for input. We seek feedback for improvement. We know you have options, and we want to make sure we are always exceeding expectations.
We continue to build upon the last fifty years to advance not only our products but also our internal systems. Technology is a key focus to ensuring our customers have data, tools, and information at their fingertips when and where they need it. We don’t preach customer service, we weave it throughout every part of our business.
Serving those who serve us
At the end of the day, we are all in this line of work because we care about the safety and well-being of those who put themselves at risk every day or to keep all of our communities safe. Supporting law enforcement officers is in the Pro-gard DNA and we know that there is more to keeping officers safe than the products we serve. Unfortunately, the need for safety products is at an all-time high and our officers are facing more challenges every day.
We are invested in giving back to those who give so much. Mental health and grief are just a few of the causes that Pro-gard Products supports. Getting involved, giving back, and showing up with solutions are some of the ways we can help make a difference for those who protect and serve each of us.
Local charities that we help support: